Terms and Conditions - VitaBirr

Last Updated: 17/06/2026

1. Acceptance of Terms

By downloading, installing, or using the VitaBirr mobile application ("the App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not use the App.

2. Description of Service

VitaBirr provides a mobile payment and financial services platform. The App allows you to send and receive money, pay bills, and manage your account.

3. User Accounts

Registration

To use the App, you must create an account and provide accurate, complete, and up-to-date information.

Security

You are responsible for safeguarding your login credentials. You agree not to share your account with anyone.

Age Requirement

You must be at least 18 years old or the age of majority in your jurisdiction to use this App.

4. Acceptable Use

You agree not to use the App for any unlawful or prohibited purpose, including but not limited to:

• Fraud, money laundering, or other illegal activities.
• Transmitting viruses or harmful code.
• Harassing, abusing, or harming others.
• Infringing on our intellectual property rights.

We reserve the right to suspend or terminate your account for any violation of these Terms.

5. Intellectual Property

All content, trademarks, and data within the App are the property of VitaBirr Financial Services S.C or its licensors. You may not copy, modify, or distribute any part of the App without our prior written consent.

6. Payments and Fees

Fees

Details about fees for using the App will be provided within the App. We reserve the right to change our fees with prior notice.

Payment Processing

We use third-party payment processors. You agree to their terms by using the App's payment features.

7. Disclaimers and Limitation of Liability

"As Is" Basis

The App is provided on an "as is" and "as available" basis. We do not warrant that the App will be uninterrupted or error-free.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of the App.

8. Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that violates these Terms or is harmful to us or other users.

9. Changes to These Terms

We may update these Terms from time to time. We will notify you of changes by posting the new Terms on this page and updating the "Last Updated" date.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ethiopia.

11. Contact Us